This is a , Full Time vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
Are you a Housing professional with a background in anti-social behaviour, and looking for an exciting new role within an organisation committed to improving lives? Are you driven by a challenge, and wanting to be part of a dynamic team, working collectively to deliver an efficient tenancy & estate management service? If so, our Housing Officer role could be the perfect job for you…
Longhurst Group is a leading housing Group across the Midlands & East of England, committed to enhancing communities and improving the lives of both our colleagues and customers. With a mission to provide quality, safe, affordable housing that build great foundations for our customers, our Housing Services team are critical to ensuring our customers are supported in their homes to successfully sustain their tenancies and build communities they feel proud to be a part of.
As a Housing Officer, you will be responsible for providing a high-level housing service for our Customers across Kings Lynn (and surrounding areas), ensuring that they always receive an excellent service. You’ll be working with our customers, engaging them and providing opportunities to be involved in their neighbourhoods, ultimately aiming to make a positive difference to the quality of life for people and communities. Further key responsibilities are listed below:
In order to be successful in application for our Housing Officer role, you’ll need a strong knowledge of Housing Law, and a background of dealing with anti-social behaviour cases, legislation and legal processes. Having previous experience of preparing legal paperwork, engaging with legal practitioners and attending court hearings is also a must, along with good digital skills across Microsoft packages.
Our Housing Officer role is a hybrid position, contracted to 36.25 hours per week. To us, this means travel across Kings Lynn and the surrounding areas supporting our customers for the majority of the week, with some time working from home too. You will also have a weekly presence in our Boston office, but we are open to discussion around how this is built into working weeks.
This is a hugely exciting time to join Longhurst Group – not only are we continuously striving to achieve better results for our customers, but the Social Housing sector is at a crucial point with new measures, legislations and standards coming into effect imminently. Our Housing Officer opportunity will help to develop and enhance your knowledge in Social Housing, and offers fantastic career progression opportunities. We offer a supportive and inclusive working environment that values your contributions, along with access to ongoing professional development opportunities, ensuring your skills remain at the cutting edge of the industry.
This role currently attracts a non-contractual car allowance according to our Driving at Work Policy. This is currently set at £2,600 per annum, however eligibility for the allowance and the rate of the allowance is reviewed annually and any changes will be notified to you.
What you receive from us
How to apply
Please click apply now to submit your CV today. In the event of high applicant volumes we reserve the right to close this advert and CV submission window early.
We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application.
Vetting Requirements
The important things - We can only consider applications from candidates who have the right to live and work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. If you are the successful candidate, original proof must then be provided before your first day.
Naturally working with our customers, we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We also need you to tell us what you have been up to over the past 5 years as a minimum in terms of employment history. This could include carer duties, travel, seeking work, education, employment, training, or volunteering.
Equal Opportunities
As an equal opportunities’ employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We pride ourselves on looking after our colleagues and as part of our commitment we are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities.
We aspire to have a greater diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join Longhurst Group.
Our company
Longhurst Group is one of the leading housing groups in the Midlands and East of England, providing more than 24,000 homes and a wide range of care and support services.
With a team of 1,300 colleagues guided by our shared values, our vision is to improve the lives of our customers and our colleagues and to enhance the communities we serve. We do this by focusing on two clear themes of work: Health and wellbeing and economic resilience. To see how we’ll achieve this through our Improving Lives strategy, please watch the video below.
Our values
In it together
We stand together as one team to make a difference to peoples lives
Heartfelt service
Everything we do shows we care deeply about our customers and colleagues
Own it
We do what we say we do to the best of our ability with pride and passion
Pushing the boundaries
We strive for excellence constantly looking for fresh ways of doing things
Fun and fair
We work hard, enjoy it and treat everybody equally with respect and honesty
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