Scheme Manager (Residential)

Do you like creating communities and enjoy looking after the welfare of others? Do you have a passion to make a real difference for our residents and the community they live in? If so, our Scheme Manager position for our Leasehold Retirement Scheme at Willow Court in Markfield, Leicestershire could be perfect for you.

Here at Longhurst Group we want to deliver an excellent housing service by listening to our customers, caring about the communities they live in and supporting people to live the life they choose to live and provide a localised and dedicated service with an added personal touch. If you are able to help us, we’re looking for 35 hours per week, worked across 5 days, of your expertise where you’ll really add value.

Our Willow Court scheme is attractively landscaped and is conveniently situated for the local shops and facilities within Leicestershire. It’s extremely conveniently located within easy reach of both the M1 and A50, with various amenities, including 3 local shopping areas with Post Offices, newsagents, general shops, situated close by. The scheme is also well served by local public transport, with the nearest bus-stop 300 yards away.

We offer our residents support to arrange a number of activites throughout the week including musical evenings, bingo, coffee mornings, lunch club, trips & outings, church service, etc. This a wonderful opportunity for someone with a passion for working with our residents and will appreciate the importance of providing great customer service, helping to support and help our residents to live independently building a community within our scheme.

Please note that this role is a residential position which is supplied with a property that the successful candidate will be required to reside in for the duration of their employment in this role. The property is a 2-bedroom, self-contained bungalow (some property related bills will still be applicable). This property is within close proximity to shops and other local amenities, alongside local bus routes. Communal parking is also available with this property.

As a Scheme Manager you will:

• Manage the scheme in an efficient and effective manner, ensuring that a safe, secure, well-kept and pleasant environment is maintained.
• Oversee the welfare of our residents that will enable our residents to live independently; ultimately making a positive difference and improving lives and provide a calm and attentive response in the event of an emergency.
• Take on the management of service delivery, with particular attention to housing management and maintenance issues.
• To foster the development of a tight knit community spirit through the facilitation of regular social events and activities
• To promote good communication between residents and their families, Longhurst Group and our approved service providers.

We are looking for a Scheme Manager with a strong customer focus who will go that extra mile. In order to deliver service excellence, you must demonstrate empathy, patience, humour and a ‘can do’ attitude. 

What you receive from us

• 28 days annual leave plus bank holidays
• Pension Scheme
• Life Cover (as part of pension scheme membership)
• Health Care Cash Plan
• Free Eye Tests
• Investment in your personal development through our extensive learning and development opportunities.
• Family friendly, carers leave plus other paid leave
• Employee Assistance programme
• Wellbeing Support
• Free flu vaccinations
• Carers Networking Group a platform to support Unpaid Carers

How to apply

Please click apply now to submit your CV today. In the event of high applicant volumes we reserve the right to close this advert and CV submission window early.

We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application.

Vetting Requirements

The important things - We can only consider applications from candidates who have the right to live and work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. If you are the successful candidate, original proof must then be provided before your first day.

Naturally working with our customers, we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We also need you to tell us what you have been up to over the past 5 years  as a minimum in terms of employment history. This could include carer duties, travel, seeking work, education, employment, training, or volunteering.

Equal Opportunities

As an equal opportunities’ employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We pride ourselves on looking after our colleagues and as part of our commitment we are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities.

We aspire to have a greater diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join Longhurst Group.