Supported Housing Manager

Are you a housing professional looking for an exciting new role within an organisation committed to improving lives? Are you motivated to lead a team which will shape our offering to our customers at Longhurst Group? If so, our Supported Housing Manager role could be the perfect job for you…

Longhurst Group is a leading housing Group across the Midlands & East of England, committed to enhancing communities and improving the lives of both our colleagues and customers. With a mission to provide quality, safe, affordable housing that build great foundations for our customers, our Supported Housing team are critical to ensuring successful housing management across our specialised housing portfolio.

As a Supported Housing Manager at Longhurst Group, you will deliver outstanding housing management services while maximising value and efficiency to improve lives. You will motivate and drive performance against key performance indicators, ensuring a continuous improvement in service delivery. Further key responsibilities are listed below:

• Leading and empowering the Supported Housing team to meet and exceed key performance indicators and objectives.
• Regulatory Compliance: Ensuring adherence to housing laws and regulatory frameworks, managing tenancy sustainment services effectively.
• Quality Assurance: Implementing and maintaining agreed-upon policies and procedures, conducting regular quality assurance checks and providing detailed feedback to staff for continuous improvement.

To be successful in application for our Supported Housing Manager role, you'll hold a degree-level education or equivalent, supported by relevant training and experience. You'll be a chartered member of the Chartered Institute of Housing or the willingness to work towards a Level 5 qualification. Having good knowledge of housing law and practical experience with its associate legislation along with demonstrable experience in leading and managing dispersed teams.

Our Supported Housing Manager role operates in a hybrid way, contracted to 36.25 hours per week. To us, this means spending time with our customers in services across the West / East Midlands, and occasionally across the East of England, with the majority of the time working from home (subject to business needs - we are open to discussion around how this is built into working weeks). A large portion of our Supported Housing team mainly work from home with a weekly meetup in one of our offices.

What you receive from us:

• Up to 26 days annual leave
• Life Cover of three times your annual salary (as part of pension scheme membership)
• Membership of our Health Care Cash Plan including Employee Assistance programme and DoctorLine
• Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards
• Free access to financial education service, supporting with personalised financial information on a range of topics such as mortgages, retirement planning, pensions, saving and investments, insurance and will writing
• Free Eye Tests
• Free flu vaccinations
• Investment in your personal development through our extensive learning and development opportunities
• Professional subscription for membership fees relating to your role, paid for by us
• Family friendly, carers leave plus other paid leave
• Long Service Awards
• Carers Networking Group and resources to support Unpaid Carers

How to apply

Please click “apply” today to upload your CV detailing your employment history.

Please note, if this vacancy receives a high number of applicants, we reserve the right to close the advert and application window early.

We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application.

Vetting Requirements

The important things - We can only consider applications from candidates who have the right to work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. Original proof must then be provided by day one upon successful candidature).

Naturally working with our customers we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We also need you to tell us what you have been up to as a minimum over the past 5 years in terms of employment history. We recognise, welcome and support that everyone’s employment history is unique and can be different. This could include carer duties, travel, seeking work, education, employment, training, or volunteering.

We are committed to safeguarding, promoting the welfare of adults with care and support needs and expect all colleagues and volunteers to share this commitment. This position is subject to a DBS Check.

Equal Opportunities

As an equal opportunities’ employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We pride ourselves on looking after our colleagues and as part of our commitment we are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Longhurst Group.